Review Guidelines

How to write helpful, fair, and policy-compliant feedback on Ed-Cred

Ed-Cred exists to improve transparency in education through honest, constructive reviews. Following these guidelines helps keep the community safe, credible, and useful for schools, families, and staff.

1. Be truthful and based on experience

Write about what you directly observed or experienced. Avoid rumors, second-hand stories presented as fact, or content you cannot substantiate. Constructive criticism is welcome when it is specific and respectful.

2. Stay respectful and professional

Do not use hate speech, slurs, threats, harassment, or personal attacks. Focus on behaviors, practices, and outcomes—not on immutable characteristics of individuals. Ed-Cred may remove or reject reviews that cross this line.

3. Protect privacy

Do not post phone numbers, personal email addresses, home addresses, student names (unless already public in context and necessary), medical information, or other sensitive personal data about students, parents, or staff. Use roles and school context instead of unnecessary identifiers.

4. No defamation or false allegations

Accusations of illegal conduct or serious misconduct should be factual and, where appropriate, directed to proper authorities—not used as unsupported attacks in a review. False or malicious claims may be removed and can affect your account.

5. Match the reviewee role

Choose the correct role (school, teacher, school staff, leadership, district/organization, etc.) and answer the questionnaire honestly. Misleading role selection undermines trust and may violate our terms.

6. Attachments

Only upload files that support your review and that you have the right to share. No malware, spam, unrelated marketing, or confidential documents you are not permitted to disclose.

7. No spam or manipulation

Do not coordinate fake reviews, bulk submissions, or attempts to manipulate ratings. One review should reflect one genuine experience (or reporting period), as described in the submission flow.

8. Moderation and AI screening

Reviews may be analyzed with automated tools and reviewed by moderators before or after publication. We may request edits, delay publication, or remove content that does not meet these guidelines or our Terms of Use.

9. Questions or disputes

If your review was rejected or you disagree with moderation, use our Contact page. If you are the subject of a review, see Dispute Guidelines.